Connecting Brands with Audiences

Arenas & Stadiums

Amphitheaters, Arenas, Ball Parks,
Racetracks, Stadiums

ENGAGE | ADMIT | EVOLVE

Solutions to help arenas and stadiums manage the entire consumer life cycle before, during, and after events.

IMG tickets

Ticketing, not in a box

Let’s face it, your entertainment changes on a nightly basis – different performers, teams, and demographics of fans. Choose the right ticketing technology that balances functionality with performance, reliability, cost, and time. Your customers want a best-in-class 3D seat view experience, your assistant ticket manager the ability to customize your seating map on a daily basis, and your business manager to fill every seat and not be stuck with singles. We deliver the technologies for all these needs and provide a first-class ticketing experience without breaking the bank.

  • 3D seat visualization
  • Customized venue maps
  • Single seat prevention
IMG tickets

Build stronger customer relationships

From Gate A to the Front Row, today’s successful Arenas & Stadiums are connecting fans, sponsors, talent—and even their venues—to put customers at the forefront. The fact is anyone can offer a connection to sell tickets through Facebook, but we have taken it a step further by integrating tools to create new opportunities to build relationships, gather more information on your consumers, and deliver experiences that engage customers like never before. Don’t just sell your customers - engage with them.

  • Advanced data acquisition tools and surveys
  • Smarter email marketing
  • Social media management and integration tools
IMG tickets

Maximize the online experience

The world of ticketing is evolving and stadiums and arenas need to be at the forefront. When it comes down to it, all reputable ticketing software companies will provide you the functionality of internet ticketing, mobile delivery and print at home tickets, but who is talking about what’s next? What’s next is helping you maximize that online experience by providing patrons with dynamic pricing technologies that meet the supply and demand of your events, empowering patrons to perform automated exchanges and transfers of their tickets, and allowing you to upsell patrons during the online experience with a fully integrated online marketplace.

  • Automated ticket exchange system
  • Dynamic pricing solution
  • Online marketplace

Not just ticketing...IMG!

Ever since Mark McCormack’s original handshake agreement with Arnold Palmer 50 years ago, IMG has been connecting brands with audiences. We are involved in over 20 events on average EVERY DAY, so we understand what you need to succeed. In ticketing, it’s a relentless focus on where ticketing is going, not where it’s been. We provide you the tools and resources to maximize the value of every event you do. Let us help you connect your brand with your audience.

Uniquely, we can also connect you with other business units of IMG with the reach and capabilities to help you advance with:

  • Integrated sponsorship program management, sales, and activation
  • Licensing and general management of trademarks, logos, and other intellectual property/branding
  • Hospitality sales and management
  • Stadium seating management and sales
  • Creation and distribution of media assets

IMG

IMG Tickets at Work

We provide the comprehensive ticketing software including real-time web sales, as well as the dedicated call center and on-site management for a two day music festival that annually attracts over 20,000 guests. Our services incorporate all of the necessary hardware and software, including scanning solutions for their ticketing and parking options that are being offered.

IMG Tickets



Ready to get started?

Unparalleled
Client Service

At IMG, we share our capabilities, platforms, and experiences to bring unparalleled services to you.

System Capabilities
  • System Type: Hosted (in United States)
  • Environment: Web-based
  • PCI Compliant: Yes (Certified)
  • Access Control: Ticket, Mobile Device, ID Card, Print @ Home
  • Audit: Full System & All Transactions
  • Credit Card Authorization: Real-time
  • Payment Types: Amex, Discover, MasterCard, Visa, Cash, ACH
  • Reporting: Standard (40+) & Customizable
  • Transactions per Minute: 1,000+
  • User Access: Customizable & Encrypted
  • Venue Offering: Multiple
Ticketing Capabilities
  • Account Append Services: Yes
  • Admission Types: General Admission, Reserved Seating
  • Allow Partial Payments: Yes
  • Customer Enabled Exchanges/Transfers: Yes
  • Dynamic Pricing: Yes
  • Orphan Seats: Does Not Allow
  • Seat Status Holds: Unlimited
  • Seat Views: Map, 2D (Photo), 3D
  • Ticketing Packages: Multiple Flexible Options
  • User Controlled Set-up: Yes
Other Capabilities
  • Automated Ticket Renewal: Optional
  • Branded Call Center: Included (7 days a week)
  • Email Marketing: Included
  • Group Ticket Window: Included
  • Hardware & Software (all required): Included
  • Proactive Sales: Available
  • Seat Upgrade System: Available
  • Social Media Marketing: Included
  • StubHub Integration: Available
  • System Training: Included
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