Solutions to help casinos manage the entire consumer life cycle before, during, and after events
At the intersection of fun and entertainment is the casino industry. Your lifeblood is your gaming, but your shows and entertainment are key factors the longer a patron stays at your property. To ensure a seamless integration of both experiences, we connect your players’ rewards system with our ticketing and access control platform. Your patrons can use their rewards to purchase tickets, as well as their card as their admission to events. You can easily reward your customers with the tickets they crave at your property!
From the Baccarat tables to your revered restaurant, you need the ability to timely and accurately communicate with your guests. We help you engage them to insure that your casino remains their favorite getaway. Our integrated marketing platform offers smarter, targeted communications to keep them informed; mobile ticket delivery methods, and social media integration to share all the fun experiences they might have missed , giving you the personal communication touch that will keep them coming back.
Your casino is a one-stop engagement opportunity filled with gaming, restaurants, relaxation areas, fun and entertainment, yet it is filled with strict regulatory requirements. No matter what you do, you need to always be 100% in compliance. We provide you with a proven and trusted solution that is PCI level 1 compliant, a flexible solution that enables you to determine the right access level for each of your employees, and smart solution notifies you in real-time when specific guests enter your venue. The result is a feeling of relief knowing your ticketing solution will always keep you in compliance.
Ever since Mark McCormack’s original handshake agreement with Arnold Palmer 50 years ago, IMG has been connecting brands with audiences. We are involved in over 20 events on average EVERY DAY, so we understand what you need to succeed. In ticketing, it’s a relentless focus on where ticketing is going, not where it’s been. We provide you the tools and resources to maximize the value of every event you do. Let us help you connect your brand with your audience.
Uniquely, we can also connect you with other business units of IMG with the reach and capabilities to help you advance with:
We provide a year-round box office and call center solution for an ongoing concert, boxing, and contest line up for a full service entertainment casino. Within our system, they uses multiple different seating venues, with multiple configurations and a varying number of pick-your-own-seat maps. We operate their on-site box office for all of the events that includes sales, will call and customer service related resolution all events on an annual basis. We also provide the software and hardware components to their concierge department to process sales in an outlet format.
At IMG, we share our capabilities, platforms, and experiences to bring unparalleled services to you.