Connecting Brands with Audiences

Casinos

American Indian Casinos, Commercial Casinos,
Pari-mutuel Establishments

ENGAGE | ADMIT | EVOLVE

Solutions to help casinos manage the entire consumer life cycle before, during, and after events

IMG tickets

Reward everyone who touches your brand

At the intersection of fun and entertainment is the casino industry. Your lifeblood is your gaming, but your shows and entertainment are key factors the longer a patron stays at your property. To ensure a seamless integration of both experiences, we connect your players’ rewards system with our ticketing and access control platform. Your patrons can use their rewards to purchase tickets, as well as their card as their admission to events. You can easily reward your customers with the tickets they crave at your property!

  • Access control and scanning
  • Player’s reward redemptions for tickets
  • Tickets delivered to a player’s card
IMG tickets

Engage with customers from anywhere

From the Baccarat tables to your revered restaurant, you need the ability to timely and accurately communicate with your guests. We help you engage them to insure that your casino remains their favorite getaway. Our integrated marketing platform offers smarter, targeted communications to keep them informed; mobile ticket delivery methods, and social media integration to share all the fun experiences they might have missed , giving you the personal communication touch that will keep them coming back.

  • Advanced data acquisition tools and surveys
  • Smarter email marketing
  • Social media management and integration tools
IMG tickets

Make a statement with security

Your casino is a one-stop engagement opportunity filled with gaming, restaurants, relaxation areas, fun and entertainment, yet it is filled with strict regulatory requirements. No matter what you do, you need to always be 100% in compliance. We provide you with a proven and trusted solution that is PCI level 1 compliant, a flexible solution that enables you to determine the right access level for each of your employees, and smart solution notifies you in real-time when specific guests enter your venue. The result is a feeling of relief knowing your ticketing solution will always keep you in compliance.

  • Custom user privileges
  • Flagged patron notification
  • PCI level 1 audited system 24/7/365

Not just ticketing...IMG!

Ever since Mark McCormack’s original handshake agreement with Arnold Palmer 50 years ago, IMG has been connecting brands with audiences. We are involved in over 20 events on average EVERY DAY, so we understand what you need to succeed. In ticketing, it’s a relentless focus on where ticketing is going, not where it’s been. We provide you the tools and resources to maximize the value of every event you do. Let us help you connect your brand with your audience.

Uniquely, we can also connect you with other business units of IMG with the reach and capabilities to help you advance with:

  • Talent management and sourcing
  • Hospitality sales and management
  • Event production and management

IMG

IMG Tickets at Work

We provide a branded sales page, and web-based sales for a spring concert series. We set up all price types, holds, and promo codes to assist with various sales initiatives such as pre-sales to past ticket buyers and early bird discounts. The series utilizes multiple venues and seating manifests which include both general admission and reserved seating requiring custom pick-your-own-seat maps. The client base for the festival is primarily senior citizens so our call center plays a large role in helping guests with disabilities select seats and find accommodative ways to enjoy the various events.

IMG Tickets



Ready to get started?

Unparalleled
Client Service

At IMG, we share our capabilities, platforms, and experiences to bring unparalleled services to you.

System Capabilities
  • System Type: Hosted (in United States)
  • Environment: Web-based
  • PCI Compliant: Yes (Certified)
  • Access Control: Ticket, Mobile Device, ID Card, Print @ Home
  • Audit: Full System & All Transactions
  • Credit Card Authorization: Real-time
  • Payment Types: Amex, Discover, MasterCard, Visa, Cash, ACH
  • Reporting: Standard (40+) & Customizable
  • Transactions per Minute: 1,000+
  • User Access: Customizable & Encrypted
  • Venue Offering: Multiple
Ticketing Capabilities
  • Account Append Services: Yes
  • Admission Types: General Admission, Reserved Seating
  • Allow Partial Payments: Yes
  • Customer Enabled Exchanges/Transfers: Yes
  • Dynamic Pricing: Yes
  • Orphan Seats: Does Not Allow
  • Seat Status Holds: Unlimited
  • Seat Views: Map, 2D (Photo), 3D
  • Ticketing Packages: Multiple Flexible Options
  • User Controlled Set-up: Yes
Other Capabilities
  • Automated Ticket Renewal: Optional
  • Branded Call Center: Included (7 days a week)
  • Email Marketing: Included
  • Hardware & Software (all required): Included
  • Proactive Sales: Available
  • Rewards System Integration: Yes
  • Social Media Marketing: Included
  • StubHub Integration: Yes
  • System Training: Included
Connect with IMG Tickets

Let us help you.

Email Us
E-mail
Call Us
Call

Chat