Solutions to help league and federation teams’ manage the entire consumer life cycle before, during, and after events.
For a champion, nothing short of the best will do. We’re bringing our years of experience in ticketing and event management to sports teams to help you run faster, smarter and more simply. Our integrated ticketing and marketing solutions are designed to deepen fan engagement, and optimize business efficiency. Additionally, our proactive sales team and branded call center gives your team a competitive advantage. They help put more people in your seats and, cross-sell and up-sell to make your team more revenue.
Your success is based upon the experience of every fan. The better the experience, the higher the likelihood they become repeat consumers. Technology can and should play an integral role in the pre- and post-game day experience. We integrate the high tech, high touch experiences your fans crave including best-in-class 3D seat visualization, integrated self-ticket exchanges, and automated seat upgrade systems. We also help you by providing a dynamic pricing solution which enables improved monetization of your fan’s passion.
Teams that connect with fans through omni-channel communications motivate consumers to take action. With the tools to allow you to keep your finger on the pulse of the ever-changing communication and social media landscape, you’re able to obtain valuable insights on how sports fans consume information and buy tickets. Our system empowers you with advanced data point acquisition tools, an email marketing system that can be customizable to every fan, and integrated tools for you to manage the pulse of your social media channels.
Ever since Mark McCormack’s original handshake agreement with Arnold Palmer 50 years ago, IMG has been connecting brands with audiences. We are involved in over 20 events on average EVERY DAY, so we understand what you need to succeed. In ticketing, it’s a relentless focus on where ticketing is going, not where it’s been. We provide you the tools and resources to maximize the value of every event you do. Let us help you connect your brand with your audience.
Uniquely, we can also connect you with other business units of IMG with the reach and capabilities to help you advance with:
We provide a year-round call center and box office operation for a continually growing world class professional tour event, which exceeds 300,000 attendees in during a two-week period. We have direct involvement with all departments of the organization, including marketing and sponsorships in order to maximize revenue opportunities and ensure financial goals are met. We manage a year-round call center and offer customized reports including sales, inventory, accounts receivables and customer details. Each year, we provide the on-site box office with staffing, hardware, software and access control. We configure the access control software for three different on-site locations to provide real-time data on the number of guests in attendance, by specific area.
At IMG, we share our capabilities, platforms, and experiences to bring unparalleled services to you.