Connecting Brands with Audiences

Mass Participation

Camps, Cycling, Running, Meetings,
Triathlons, Tours, Walking

ENGAGE | ADMIT | EVOLVE

Solutions to help mass participation events manage the entire consumer life cycle before, during, and after events.

IMG tickets

Do it all with one, reliable system

From race registrations to summer camps we provide a singular system that offers a simple, streamlined user experience and captures the information you need. Our system doesn’t stop there; it provides the opportunity to upsell, and cross-sell additional events or even add merchandise to their order. All features link back to a singular database, and allow your customers to manage their transaction in a single account.

  • Online registration and memberships
  • Shopping cart functionality
  • Capture consumer information
IMG tickets

The experience starts before the starting line

It all starts with an impression – we get it! That’s why we provide you with an online registration experience that is entirely your brand, not ours. But consumers demand flexibility and convenience, that’s why we offer them a Facebook login for their registration. It reduces the amount of information they have to enter, and allows you to better understand your consumers. Finally, we provide a proven and reliable lottery system that allows you to manage your events your way.

  • Fully branded
  • Facebook log-in
  • Lottery System

Not just ticketing...IMG!

Ever since Mark McCormack’s original handshake agreement with Arnold Palmer 50 years ago, IMG has been connecting brands with audiences. We are involved in over 20 events on average EVERY DAY, so we understand what you need to succeed. In ticketing, it’s a relentless focus on where ticketing is going, not where it’s been. We provide you the tools and resources to maximize the value of every event you do. Let us help you connect your brand with your audience.

Uniquely, we can also connect you with other business units of IMG with the reach and capabilities to help you advance with:

  • Integrated sponsorship program management, sales, and activation
  • Licensing and general management of trademarks, logos, and other intellectual property/branding
  • Unique access and hospitality production, sales, and management
  • Multimedia production, distribution, and management across radio, television, and digital platforms

IMG

IMG Tickets at Work

We provide a year-round call center and box office operation for a continually growing world class professional tour event, which exceeds 300,000 attendees in during a two-week period. We have direct involvement with all departments of the organization, including marketing and sponsorships in order to maximize revenue opportunities and ensure financial goals are met. We manage a year-round call center and offer customized reports including sales, inventory, accounts receivables and customer details. Each year, we provide the on-site box office with staffing, hardware, software and access control. We configure the access control software for three different on-site locations to provide real-time data on the number of guests in attendance, by specific area.

IMG Tickets


Ready to get started?


Unparalleled
Client Service

At IMG, we share our capabilities, platforms, and experiences to bring unparalleled services to you.

System Capabilities
  • System Type: Hosted (in United States)
  • Environment: Web-based
  • PCI Compliant: Yes (Certified)
  • Access Control: Ticket, Mobile Device, ID Card, Print @ Home
  • Audit: Full System & All Transactions
  • Credit Card Authorization: Real-time
  • Payment Types: Amex, Discover, MasterCard, Visa, Cash, ACH
  • Reporting: Standard (40+) & Customizable
  • Transactions per Minute: 1,000+
  • User Access: Customizable & Encrypted
  • Venue Offering: Multiple
Registration Capabilities
  • Account Append Services: Yes
  • Admission Types: General Admission
  • Allow Partial Payments: Yes
  • Customer Enabled Exchanges/Transfers: Yes
  • Donation Manager: Yes
  • Group Manager: Yes
  • Quick Sale Mode: Yes
  • Online Marketplace: Yes
  • Registration Packages: Multiple Flexible Options
  • User Controlled Set-up: Yes
Other Capabilities
  • Branded Call Center: Included (7 days a week)
  • Donor Management: Included
  • Email Marketing: Included
  • Hardware & Software (all required): Included
  • Social Media Marketing: Included
  • System Training: Included
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