Solutions to help mass participation events manage the entire consumer life cycle before, during, and after events.
From race registrations to summer camps we provide a singular system that offers a simple, streamlined user experience and captures the information you need. Our system doesn’t stop there; it provides the opportunity to upsell, and cross-sell additional events or even add merchandise to their order. All features link back to a singular database, and allow your customers to manage their transaction in a single account.
It all starts with an impression – we get it! That’s why we provide you with an online registration experience that is entirely your brand, not ours. But consumers demand flexibility and convenience, that’s why we offer them a Facebook login for their registration. It reduces the amount of information they have to enter, and allows you to better understand your consumers. Finally, we provide a proven and reliable lottery system that allows you to manage your events your way.
Ever since Mark McCormack’s original handshake agreement with Arnold Palmer 50 years ago, IMG has been connecting brands with audiences. We are involved in over 20 events on average EVERY DAY, so we understand what you need to succeed. In ticketing, it’s a relentless focus on where ticketing is going, not where it’s been. We provide you the tools and resources to maximize the value of every event you do. Let us help you connect your brand with your audience.
Uniquely, we can also connect you with other business units of IMG with the reach and capabilities to help you advance with:
We provide a year-round box office and call center solution for an ongoing concert, boxing, and contest line up for a full service entertainment casino. Within our system, they uses multiple different seating venues, with multiple configurations and a varying number of pick-your-own-seat maps. We operate their on-site box office for all of the events that includes sales, will call and customer service related resolution all events on an annual basis. We also provide the software and hardware components to their concierge department to process sales in an outlet format.
At IMG, we share our capabilities, platforms, and experiences to bring unparalleled services to you.