Connecting Brands with Audiences

Museums and Attractions

Amusement Parks, Aquariums, Convention Centers,
Exhibition Halls, Ice Rinks, Museums, Zoos

ENGAGE | ADMIT | EVOLVE

Solutions to help museums and attractions manage the entire consumer life cycle before, during, and after events.

IMG tickets

Technology that builds a relationship

Donors, families, school groups, individuals – you have a lot of people going through your doors on a daily basis. You need a system that seamlessly manages and grows all of those different relationships. Beyond selling tickets, our platform will help you to turn ticket buyers into annual members, as well as donors. With our real-time interface with our scanners, you can receive immediate notifications when major donors or key members enter your facility.

  • Access control and scanning
  • Donation management with website donations
  • Membership management
IMG tickets

Bring the ‘attract’, back to attraction

Even before a guest enters your facility, the process of ‘how do I get them back’ starts, and it all begins with capturing data during their ticket purchase. Our integrated ticketing and communication platform allows you to capture those critical points of contact, survey guests about how they heard about you, and build an ongoing relationship that keeps them up to date about new exhibits, classes, lectures, and special events. Turn one time guests into donors with ongoing communications that will maintain their interest and strengthen your relationship.

  • Advanced data acquisition tools and surveys
  • Smarter email marketing
  • Social media management and integration tools
IMG tickets

Go beyond selling a single ticket

Just like your exhibits, each of your customers is unique and needs to be treated as such. Our flexible online sales tools enable you to sell custom packages, allow groups to purchase their tickets online, and provide potential customers the ability to use unique coupon codes. This purchasing process also allows for you to upsell guests with your very own online marketplace.

  • Coupon code redemptions
  • Group sales module
  • Online marketplace

Not just ticketing...IMG!

Ever since Mark McCormack’s original handshake agreement with Arnold Palmer 50 years ago, IMG has been connecting brands with audiences. We are involved in over 20 events on average EVERY DAY, so we understand what you need to succeed. In ticketing, it’s a relentless focus on where ticketing is going, not where it’s been. We provide you the tools and resources to maximize the value of every event you do. Let us help you connect your brand with your audience.

Uniquely, we can also connect you with other business units of IMG with the reach and capabilities to help you advance with:

  • Talent management and sourcing for artists, models, and entertainers
  • Integrated sponsorship program management, sales, and activation
  • Licensing and general management of trademarks, logos, and other intellectual property/branding
  • Unique access and hospitality production, sales, and management
  • Multimedia production, distribution, and management across radio, television, and digital platforms

IMG

IMG Tickets at Work

We provide a branded sales page, and web-based sales for a spring concert series. We set up all price types, holds, and promo codes to assist with various sales initiatives such as pre-sales to past ticket buyers and early bird discounts. The series utilizes multiple venues and seating manifests which include both general admission and reserved seating requiring custom pick-your-own-seat maps. The client base for the festival is primarily senior citizens so our call center plays a large role in helping guests with disabilities select seats and find accommodative ways to enjoy the various events.

IMG Tickets



Ready to get started?

Unparalleled
Client Service

At IMG, we share our capabilities, platforms, and experiences to bring unparalleled services to you.

System Capabilities
  • System Type: Hosted (in United States)
  • Environment: Web-based
  • PCI Compliant: Yes (Certified)
  • Access Control: Ticket, Mobile Device, ID Card, Print @ Home
  • Audit: Full System & All Transactions
  • Credit Card Authorization: Real-time
  • Payment Types: Amex, Discover, MasterCard, Visa, Cash, ACH
  • Reporting: Standard (40+) & Customizable
  • Transactions per Minute: 1,000+
  • User Access: Customizable & Encrypted
  • Venue Offering: Multiple
Ticketing Capabilities
  • Account Append Services: Yes
  • Admission Types: General Admission
  • Allow Partial Payments: Yes
  • Customer Enabled Exchanges/Transfers: Yes
  • Donation Manager: Yes
  • Group Manager: Yes
  • Quick Sale Mode: Yes
  • Online Marketplace: Yes
  • Ticketing Packages: Multiple Flexible Options
  • User Controlled Set-up: Yes
Other Capabilities
  • Branded Call Center: Included (7 days a week)
  • Donor Management: Included
  • Email Marketing: Included
  • Hardware & Software (all required): Included
  • Social Media Marketing: Included
  • System Training: Included
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