Connect with your audience with the next generation in reserved-seating and general admission ticketing solutions. Our platform and partnerships offer a wealth of functionality and flexibility designed to retain control of your ticket sales, customer relationships and brand. Our powerful, affordable technology gives you the best tools available to fill your seats.
Our call center is operational 7 days a week, and made available to handle all types of inbound calls. Each call is answered by a live agent utilizing a dedicated branded phone number. Beyond fulfilling the caller’s needs, we also provide the caller with information and messaging specific to your operations.
With our fulfillment center, we pack, ship, and provide customer service for your ticketing, giveaways, and sponsor obligations.
Enable high performance and reduced expenditures through outsourcing year-round management of your ticketing operations. Our experience and capabilities provide a high touch, seamless turnkey operation by providing all aspects of our ticketing services to your customers.
Our proactive sales team provides strategic sales-campaign initiatives utilizing benchmarked best practices to help you connect with your audience and achieve maximum attendance and revenue. We focus on high-touch, personal phone communication with your prospective patrons that emphasizes product and facility knowledge, quality of services, and up-selling.
Drawing on the extensive experience of our senior staff’s 50-years+ of ticket operations management, we help you identify and deliver value with pace, certainty and strategic agility. Our strategy services range from pricing and staffing reviews to marketing and media relations.
At IMG, we share our capabilities, platforms, and experiences to bring unparalleled services to you.